Terms of Use & Privacy Policy
TERMS OF USE & PRIVACY POLICY
Last updated November 25, 2024
Table of Contents:
Section 1: TERMS OF USE
Section 2: PRIVACY POLICY
Section 3: CONTACT US
This document outlines the Terms of Use and Privacy Policy of Familyworks, LLC ("Company," “we,” “us,” or “our”), which govern your access to and use of our services, including the https://www.familyworks.app/ website (“Site”) and mobile applications ("App") or other media forms, media channels, or platforms linked or connected thereto (collectively, the “Services”). By using our services, you agree to both the Terms of Use and Privacy Policy described below. If you do not agree, you must discontinue use immediately.
Section 1: TERMS OF USE
1.1: AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Familyworks, LLC ("Company," “we,” “us,” or “our”), concerning your access to and use of the https://www.familyworks.app/ website (“Site”) and related services, including any mobile applications (“App”) or other media forms, media channels, or platforms linked or connected thereto (collectively, the “Services”). By accessing or using the Services, including any third-party platform through which the App is provided, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you are expressly prohibited from using the SERVICES and must discontinue use immediately.
Supplemental terms and conditions or documents may be posted on the Services from time to time and are expressly incorporated into these Terms of Use. We reserve the right to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you to any changes by updating the “Last Updated” date of these Terms of Use, and you waive any right to receive specific notice of such changes. It is your responsibility to review these Terms of Use periodically. Continued use of the Services after posting updates constitutes your acceptance of the revised Terms.
The information provided on the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use these Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
1.2: INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Services are our proprietary property, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as trademarks, service marks, and logos (the “Marks”). These are protected under copyright and trademark laws.
You are granted a limited license to access and use the Services for personal, non-commercial purposes. No Content or Marks may be copied, reproduced, distributed, or exploited for commercial purposes without express prior written permission from us.
All rights to the Services, including but not limited to text, logos, software, and content, are our proprietary property. However, any content you upload or submit to the Services remains your property, and by submitting it, you grant us a non-exclusive license to use it.
1.3: USER REPRESENTATIONS
By using the Services, you represent and warrant that:
All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update as necessary.
You have the legal capacity to agree to these Terms of Use.
You are not a minor in your jurisdiction of residence.
You will not access the Services through automated or non-human means.
You will not use the Services for any illegal or unauthorized purposes.
Your use of the Services will not violate applicable laws or regulations.
We reserve the right to suspend or terminate your account for violating these representations.
1.4: USER REGISTRATION
You may be required to register for an account. You agree to keep your password confidential and will be responsible for all activity under your account. We reserve the right to remove or change usernames deemed inappropriate or objectionable.
1.5: PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. Prohibited activities include:
Systematically retrieving data from the Services to create a collection or directory.
Circumventing or interfering with security features of the Services.
Using the Services for any unlawful or unauthorized purpose.
Uploading viruses or other harmful material.
Engaging in automated use of the system, such as bots or scripts.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Make improper use of our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Sell or otherwise transfer your profile.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. You agree not to violate the privacy rights of others or use the Services in any way that could harm other users.
1.6: USER GENERATED CONTRIBUTIONS
The Services may allow users to contribute content, including but not limited to text, videos, photographs, and comments (“Contributions”). By submitting Contributions, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, and distribute your Contributions for any purpose.
You warrant that you own all rights to your Contributions and that they do not infringe the rights of any third party. We reserve the right to remove or edit any Contributions at our discretion.
1.7: MOBILE APPLICATION LICENSE (Applicable to Mobile App Only)
When using our mobile application (“App”), you are granted a limited, non-transferable, non-exclusive license to install and use the App on devices that you own or control, solely for personal, non-commercial purposes. The license granted to you is non-transferable, non-exclusive, and revocable. We may, from time to time, release updates or new versions of the App, and you agree to install such updates as required to continue using the App. You agree not to:
Decompile, reverse-engineer, or disassemble the App.
Use the App for any unauthorized commercial purposes.
App Store Terms
If you download the App from an app store (e.g., Apple App Store or Google Play):
The license granted to you is subject to the usage rules outlined in the applicable App Store’s terms of service.
We are responsible for maintaining and supporting the App as required by law or applicable App Store policies.
The App Store has no obligation to provide maintenance, support, or warranty for the App.
In the event of a defect, you may contact the applicable App Store for a refund (if applicable), but to the extent permitted by law, the App Store has no other warranty obligations.
You agree to comply with all applicable third-party terms when using the App (e.g., wireless service agreements).
The App Store is a third-party beneficiary of this license and may enforce its terms.
Restrictions for Use
By using the App, you represent and warrant that:
You are not located in a country subject to U.S. government embargoes or sanctions.
You are not on any U.S. government list of prohibited or restricted parties.
1.8: THIRD-PARTY WEBSITE AND CONTENT
The Services may include links to third-party websites or display content from third parties (collectively, “Third-Party Content”). We do not monitor, control, or guarantee the accuracy, reliability, or completeness of any Third-Party Content. Accessing such content is at your own risk.
We are not responsible for:
The content, policies, or practices of third-party websites.
Any purchases or transactions made through third-party websites, which are solely between you and the applicable third party.
Any harm or loss arising from your interaction with Third-Party Content or websites.
Inclusion of links or content does not imply endorsement. You are encouraged to review the terms, privacy policies, and practices of any third-party services you access through the Services.
1.9: MANAGEMENT
We reserve the right, but not the obligation, to:
Monitor the Services for violations of these Terms of Use.
Take legal action against users who violate the law or these Terms, including reporting violations to law enforcement.
Restrict, limit, or disable access to any content or contributions at our sole discretion.
Remove or disable excessive or burdensome files or content to ensure system performance.
Manage the Services to protect our rights, property, and ensure proper functionality.
1.10: COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringe upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringe your copyright, you should consider first contacting an attorney.
1.11: TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
1.12: MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
1.13: GOVERNING LAW
These Terms of Use and your use of the Services are governed by and construed in accordance with the laws of the State of Arkansas applicable to agreements made and to be entirely performed within the State of Arkansas, without regard to its conflict of law principles.
1.14: DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Benton, Arkansas. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Benton, Arkansas, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms of Use.
In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
1.15: CORRECTIONS
There may be information in the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information in the Services at any time, without prior notice.
1.16: DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
1.17: LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
1.18: INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
1.19: ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE Services. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
1.20: CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
1.21: MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Services. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
1.22: UPDATES TO TERMS OF SERVICES
We may update our Terms of Services from time to time. Any changes will be posted with the "Last Updated" date.
Section 2: PRIVACY POLICY
2.1: AGREEMENT TO TERMS
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services. By downloading, installing, registering with, accessing related mobile applications (App) or websites (collectively, “Services”), you agree to this Policy.
2.2. INFORMATION WE COLLECT
We may collect the following types of information to provide, improve, and personalize your experience with the App:
Personal Information: This includes your name, email address, phone number, address, and login credentials. This information is collected during registration, account setup, or use of the App.
Non-Personal Information: Information about your device, location (if location services are enabled), usage data, and device identifiers. You can manage location permissions through your device settings.
Goal and Task Management Data: If you use the App's voluntary goal tracking features, we may collect data about health, fitness, financial, or other personal goals, along with any progress or updates you provide. This data is for your personal use only and is not shared or analyzed unless explicitly stated.
User-Generated Content: This includes photos, videos, and messages you upload or send within the App.
App Activity: We collect data on how you interact with the App, including button clicks, navigation patterns, and in-app search history, to enhance your experience and improve content relevance.
Sensitive Personal Information: We may collect sensitive personal information (e.g., health, financial, or mental health data) to provide personalized features and services. This information is stored securely and processed only as described in this Privacy Policy.
2.3: HOW WE USE YOUR INFORMATION
We use your information to:
Provide, operate, and improve our App and services.
Personalize your experience.
Ensure the functionality of the App
Communicate with you about updates, features, and support.
Ensure compliance with legal and regulatory obligations.
2.4. HOW WE SHARE YOUR INFORMATION
Your data will never be sold or shared with advertisers or third parties for targeted advertising or marketing purposes. However, we may share your information:
With Service Providers: To support App functionality, such as account setup, membership verification, program registration, attendance tracking, billing inquiries and analytics tools.
Technology Partners: To support hosting, app maintenance, and performance optimization.
Other users: Your user profile is not publicly visible. However, if you participate in challenges, or other community features within the app, your screen name or other non-identifying information may be visible to other participants. This visibility is limited to app features you voluntarily engage in.
Cloud Storage Providers: To secure data storage.
For Legal Compliance: To comply with legal obligations or protect our rights.
2.5. USER RIGHTS
Depending on your location, you may have the following rights:
Access: Request access to the data we hold about you.
Correct: Request correction of inaccurate or incomplete data.
Delete: Request deletion of your personal data.
To exercise this right, please submit a request to support@familyworks.app. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete. You may have additional rights depending on your location. Please check applicable laws for further details on your privacy rights.
2.6. DATA SECURITY
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. We take reasonable measures to secure your data, but in the event of a breach, we will notify you as required by law.
2.7. DATA RETENTION
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
2.8. CROSS-BORDER DATA TRANSFERS
If you access the App from outside the U.S., your data will be transferred to and processed in the U.S., which may have different privacy laws.
2.9. UPDATES TO THE PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted with the "Last Updated" date.
SECTION 3: CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Familyworks, LLC
10547 Prairie Creek North Road
Rogers, AR 72756
United States of America
(479) 966-9193